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General Terms and Conditions


SCM Shop
ICMedienhaus GmbH & Co. KG
Max-Eyth-Straße 41
71088 Holzgerlingen

local court:
Stuttgart, HRA 242579 

private liability:
ICMedienhaus Verwaltungs-GmbH, Sitz Holzgerlingen

local court:
Stuttgart, HRA 245669

CEO: Lutz Seifert, Ulrich Eggers


for contracts with consumers

(shipping including online trading)

§ 1 Scope of application
The following general terms and conditions apply exclusively to all present and future business relations in their version valid at the time of ordering.

These general terms and conditions only apply to consumers. Consumers in the sense of a business transaction are natural persons entering into a business transaction which is not considered a commercial or independent professional transaction. 

§ 2 Contract conclusion
By ordering merchandise the client bindingly declares that he wants to buy the merchandise ordered.

We shall be entitled to accept the contractual offer quoted in the order within a period of two weeks following its receipt.

The sales contract into being on condition that we explicitly accept the contractual offer in your order. Acceptance will be either by means of an explicit written declaration or by the recipient receiving the goods.

We do not offer any products for sale to minors. Even our products for children may only be purchased by adults.

We will confirm the receipt of your order immediately in the case of orders placed electronically. The confirmation of receipt will be made automatically and does not constitute a binding acceptance.

§ 3 Unavailability proviso
We reserve the right not to execute the order if we do not have the ordered goods on stock and if these goods are also not available from the publisher’s resp. suppliers. In this case we will inform you immediately of the non-availability and reimburse you immediately with any purchase price that has already been made.   

New publications and titles stated in our advertisements with a publication date will be delivered at a later date when available.

§ 4 Instructions on withdrawal / Right of withdrawal
(Valid for EU member states)
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.To exercise the right of withdrawal, you must inform us (SCM Shop in der ICMedienhaus GmbH & Co. KG, Retouren, Max-Eyth-Straße 41, D-71088 Holzgerlingen; Telefax: +498000329426, E-Mail: of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)


- To
SCM Shop
in der ICMedienhaus GmbH & Co. KG
Max-Eyth-Straße 41
D-71088 Holzgerlingen
Telefax: +498000329426

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper)

- Date


(*) Delete as appropriate. 


Consequences of revocation:

In the event of an effective return, any contributions received by either party must be returned and, where applicable, any benefits received (e.g. from use) are to be surrendered. Compensation can be demanded in the event of the goods deteriorating. This does not apply if the deterioration of the goods is exclusively due to their examination, of a kind you could possibly have conducted in a store. For the rest, you may avoid any duty to provide compensation for any deterioration of the goods caused by the intended use by not using the goods as your own property and refraining from all actions that may affect its value. Obligations to refund payments must be met within 30 days. The period shall commence for you upon the dispatch of the goods or the request to take back the goods, and for us upon receipt. 

There is no right of return in the case of deliveries of audio or video recordings (e.g. CD, music or videotapes) or of software, if you have opened the sealed packaging.

There is no right of return in the case of goods that have been manufactured according to your specifications, which were clearly tailored to your specific requirements (e.g. individual books, books with engravings) or which are not suitable for return due to their condition (e.g. online offer of software or other data and files, e.g. downloads).

Furthermore, there is no right of return with the conclusion of journal subscriptions, providing the value of the subscription does not exceed 200 € as well as in the case of the delivery of individual newspapers, journals and illustrated magazines.

The aforementioned right of return only applies to orders a consumer concludes for purposes which do not relate to his commercial or freelance activities.

§ 5 Price and shipping costs
Our prices are end prices in Euros. They include the statutory VAT.
The minimum order value is 9 €. Prices below this will incur an additional processing charge of 3 €. From an order value of 50 € we deliver free of shipping costs. In the case of goods orders below this value there will be a delivery and shipping charge of 3.90 €. The costs for packing materials and postage are included in this amount.

We deliver orders placed via our online shop from an order value of 19,00 € within Germany free of shipping charges. Downloads are not included in the order value. In the case of orders below this value there will be a delivery and shipping cost charge of 3.90 €. The costs for packing materials and postage are included in this amount.

The actually incurred shipping costs will be charged for deliveries overseas and are listed in the shopping cart after the address is entered. Specific import and customs conditions must be observed and borne by the ordering party.


§ 6 Delivery and payment terms
The delivery is made within 3 working days after the contract if a purchase on account, via PayPal or by bank transfer takes place. When paying in advance the delivery period shall be extended by the respective credit institution required transfer time.


The prices stated by us apply subject to possible amendments by the publisher’s. In this case the fixed store price is valid on the day of delivery. The catalogue prices are also valid abroad.

By direct debit: if you authorize us to use direct debit, you’ll be saving yourself and us time and effort. The invoice amount is then automatically deducted from your account. You don’t need to do anything else; we’ll do it for you. The invoice will then contain the remark "direct debit". You can authorize us informally by ticking „direct debit“ on the order card and letting us know your bank details. This authorization can be revoked at any time. The direct debit is done through ICMedienhaus GmbH & Co. KG.

By transfer: you transfer the invoice amount within 10 days.

Please note that we are only able to deliver the first order against advance payment to new customers in Germany from an order value of over 200 € and to new customers abroad from an order value of 100 €. This regulation for foreign counties includes the following states: Belgium, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Sweden, Slovak Republic, Switzerland, Slovenia, Spain, Czech Republic, Hungary, Great Britain, Cyprus. In principle, we only deliver to all new customers in countries other than the ones states against advance payment.


Default interest: if the ordering party gets into payment default we are entitled to charge default interest to the value of 5% over the basic interest rate per annum announced by the European Central Bank. If it is proven that the damage caused by default is higher, we shall have the right to claim this damage.

Service: invoice to you – delivery to your friends, acquaintances or whoever you wish to please! We will gladly perform this service for you at the shipping costs stated above.  

These delivery terms do not apply to subscription orders of bible reading plans and journals from Aidlingen, the scripture union and from Bundes-Verlag.


§ 7 Responsibility for defects
If the purchased item is defective, the legal provisions as laid down in §§ 434 ff. BGB (German Civil Code) shall apply.


§ 8 Title retention
The goods remain our property according to § 449 BGB until the full payment has been received.

We are entitled to withdraw from the contract in cases of contract breaches, in particular in the case of payment default and to demand that the goods be returned.



Other conditions apply to book tables and dealers. We will be happy to send them to you upon request.


Stand: 13. Juni 2014